Jira software shows as suspended

I am not able to understand why all of a sudden jira software account shows as suspended and have no idea how to get access.

As administrator login, I do see Billing -> where Confluence with $0.0 charge is showing but there is no billing shown for Jira software.

And there is no way I can find to get it active

2 answers

2 votes

Answer accepted

If you are unable to update the CC to activate the Jira product please contact Atlassian Support. Choose the billing option.

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1 vote

Hope this helps,

Fabio

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Yes, I am able to change my plan.

Thank you for your quick response !!

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you're welcome @BhavanaM . Please mark my answer as accepted

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