Jira service desk

[Rameshkumar]

For inbound emails to (emailid) auto create a Service Desk ticket with the following:

• Product = "Curo"
• Priority = "Medium"
• Type = "Bug"
• Reporter -who sent the email 
• Environment = "Production"
• Status = "In Progress"

[Rameshkumar]

Hi Tarun,

What I am looking is in an organization anyone send an email , then in Jira it will create a ticket .

[Tarun Sapra]

Hello @Rameshkumar

Please go through this documentation about creating issues from email for service desk

https://confluence.atlassian.com/servicedeskcloud/receiving-requests-by-email-747602718.html

[Rameshkumar]

Please share the doc , how to create a Project as mentioned above .