Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira service desk with confluence

pbhalala
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 3, 2017

Hello,

I setup JIRA service desk and I connected it with confluence but I want to make confluence help centre knowledgebase public but when I access to the link it asks for signup. I want singup option only if customer want to submit the query or ticket. 

How can I make knowledgebase articles public?

Any help appreciated.

Thanks

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 3, 2017

Go to general configuration -> global permissions and enable the flag for "can use" in the anonymous settings area.

Then go to the knowledge base space's settings and enable anonymous access (read only of course).

 

Suggest an answer

Log in or Sign up to answer