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Jira option is not showing in atlassian account https://imoneypay-team.atlassian.net/

Suraj Pandey
September 6, 2026

Hi Team,

I am unable to see the Jira option in my Atlassian account for the following site:

https://imoneypay-team.atlassian.net/

Could you please check whether Jira access has been enabled for my account and provide the required access?

Please let me know if any additional information is required from my side.

Regards,
Suraj

2 answers

1 vote
Matteo Vecchiato
Community Champion
September 6, 2026

Hi @Suraj Pandey ,

Thank you for your post. This is the Atlassian community and we haven't access to your site.

I suggest to request internally in your company the access to Jira.

Hope it helps

0 votes
Carlos Garcia Navarro
Community Champion
September 6, 2026

Hi @Suraj Pandey ,

You can check this way:

Open your site directly:
https://<your-site>.atlassian.net/jira

Interpret the result:

 

  • Jira opens: You have Jira product access. If you cannot see any projects, you need project-level permission from a Jira/project admin.
  • “You don’t have access”: Your account exists, but an admin must grant Jira access.
  • Jira isn’t available at all: Jira may not be activated or subscribed to on that site.

If you’re an administrator, go to admin.atlassian.com:

  • Select your organization.
  • Go to Directory → Users.
  • Select your account.
  • Choose Grant access.
  • Select Jira and the appropriate role—normally User.
  • Confirm Grant access.

 

 

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