Jira not getting my Gravatar picture

[U47]

Hey there,

I have gravatar profile pix turned on in Jira 5.1 but it doesn't appear to be pulling the picture. Gravatar only allows lower-case email addresses, but my email address which Jira gets from Crowd has capital letters. Could this be causing trouble? Anyone else having issues with Gravatar pix?

Thanks,

Graham.

[Septa Cahyadiputra · Accepted solution]

Hi Graham,

It seems that it is a bug on JIRA side as Gravatar do mentioned that the e-mail address should have been lower case. You might want to review the bug report below and see if the patch help:

• https://jira.atlassian.com/browse/JRA-28913

Sorry for any inconveniences cause by this bug and feel free to address your concer directly on the mentioned bug report.

Hope it helps.

Cheers,
Septa Cahyadiputra

[Yesy Molina]

Hello neither JIRA or Confluence are taking my gravatar picture, I can see that they are trying to get the image, but the url is not the correct one:

https://secure.gravatar.com/avatar/831d25e69888788c735843d10e20d43b?d=mm&s=48

It should be this one:

https://secure.gravatar.com/avatar/71d17a78c8587de29ffd14bcd9b9f2db?d=mm&s=48

My email address is in lower case on JIRA and Confluence. Do you know what is going on?

Thanks,

Yesy.