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Jira not accessiable

Prasada ReddyDevarasetty_ Vodafone _External_
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August 26, 2026

Hi,

I am unable access Jira through Mobile Edge browser as it says "don't have access to my account". This works in the laptop, desktop PC.

Here is the link https://vodafone-global.atlassian.net/jira

Note: However the confluence/wiki page is accessiable.

Need your assistance.

Kr, Prasada.

1 answer

1 accepted

1 vote
Answer accepted
Arkadiusz Wroblewski
Community Champion
August 26, 2026

Hello @Prasada ReddyDevarasetty_ Vodafone _External_ 

That points to a pure account mismatch.

Try opening an incognito/private window in your mobile browser and log in again. The most likely is that you are signing in with a different Atlassian account than the one that has access.

Link won´t Help us. We are Community members and don´t have acces there.

It will be best if you cooperate with whom gived you acces there.

Best,

Arek🤠

Prasada ReddyDevarasetty_ Vodafone _External_
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2026

Hi Arek,

Thank you for your response, inputs.

I got it, kindly close this reported issue.

Kr, Prasada.

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