i just registed a account, when i log in jira, the notification says :Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Anonymous ID: "a5fd2bf0-a261-4220-b66f-ac9c7bdbdd29")
Hello @枝枝 ,
Good day! Welcome to Atlassian Community :)
Please try the below action items and see if it helps
Clear browser cache and cookies
Disable all browser extensions and add-ons
Check for firewall
If your device or network has a firewall setup, I would request you to check if they have allowed connection to Atlassian's IP addresses. You can refer to the following document for more details:
Allow 3rd party cookies
I would request you to follow the below steps (The steps are for Chrome but should be similar for other browsers):
Additionally, please ensure that you are using the latest version of one of the supported browsers listed here.
Thank you!
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