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Jira just loading. Not working properly.

BPSI Admin
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April 10, 2021

Jira just loading. Not working properly.

 

Taking to much time for accessing/login and also site not availabe many times, services is working fine.

 

IP:-114.143.27.19:8080

1 answer

0 votes
Tuncay Senturk _Snapbytes_
Community Champion
April 10, 2021

Hi @BPSI Admin 

First of all, I'd suggest investigating the possible problems in atlassian-jira.log file. 

On the other hand, as far as I understand from your post, Jira becomes available (up and running) but it takes too long, also the response time is really worse which seems like a memory or CPU problem. 

You can have a look at this article and check your memory allocations as well as PermGen or GC Overheads.

So, the devil is in details.

Hope it helps

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