The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources
  • Community
  • Q&A
  • Jira
  • Questions
  • Jira is unable to perform a background re-index at this time because the index files are either miss

Jira is unable to perform a background re-index at this time because the index files are either miss

G Ashok
G Ashok
Contributor
July 19, 2022

Hi team, 

Recently upgraded my Jira version 8.15 to 8.22, and PostgreSQL 14.4 Version and Open JDK is 11 version after the upgrade we are facing the Re-indexing issue and i try to restart and Re-indexing also. But it's not working can anyone please help me with this issue MicrosoftTeams-image (2).png

Watch
Like Be the first to like this
1213 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Craig Nodwell
Craig Nodwell
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
July 19, 2022

Hi @G Ashok have a look at this page
And here's another one that might help as well.

View More Comments
G Ashok
G Ashok
Contributor
July 19, 2022

Hi @Craig Nodwell I did the same also but the issue is not resolved

Like • Craig Nodwell likes this
Craig Nodwell
Craig Nodwell
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
July 19, 2022

ugghhh @G Ashok it's worked for me in the past.  :(  I would suggest that you give support a call.

Like
Reply
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security