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Jira is now forcing me to log into Trello with my Jira account !!! How do I get around this?

Kelly Ann
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September 3, 2020

In recent weeks there seems to have been a merge of the Jira / Trello login which means I am being kicked out of my Trello account (which uses one email address) when I log into my Jira account (which uses another email). 

This is super frustrating b/c my Trello account is one I use w/my personal business email and with multiple client projects. 

I only use Jira with only one client and for security purposes, I need use a specific / client server email address. 

It's absurd that Atlassian is forcing users to use the same sign in for both when the needs for these 2 softwares are so vastly different.  

Does anyone know how to resolve this? I don't want to have to use multiple browsers, I want to be able to just work the way I used to using Trello AND Jira w/out it monopolising how I use them! 

1 answer

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Boris Berenberg - Atlas Authority
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September 3, 2020

Hi Kelly,

This is happening because Atlassian is tying their various properties into Atlassian ID. This allows enterprises to control access across products. The downside is that your case is impacted. The best way to deal with this would be to use multiple browsers or browser profiles in a single browser. 

Kelly Ann
I'm New Here
I'm New Here
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September 3, 2020

Thanks for the quick reply.

Is this a permanent change that I will have to deal with forevermore?

Boris Berenberg - Atlas Authority
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September 3, 2020

ODkkDxv

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