Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira is not deleting all watchers behind the scenes

Joris Bekker
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 8, 2023

So i have been cleaning up our Jira board and removing watchers from Closed items, but for some reason a few Jira issues do not fully delete all watchers. I have a Filter App on my dashboard looking for Closed items that still have watchers and even though i deleted all watchers a couple of these Jira issues still show up in my filter.

Example:

Screenshot_1.jpg

Screenshot_3.jpg

When i extract the Jira issue as a XML file it shows:

Screenshot_2.jpg

Even though the issue itself is showing 0 watchers as seen in the first picture

 

How can i solve this problem?

 

Thanks in advance!

 

1 answer

0 votes
Brant Schroeder
Community Champion
June 24, 2023

@Joris Bekker Welcome to the Atlassian community

Could be one of two things possibly.  The watcher could be a deleted user so they are not showing up on the issue but still are on the issue in the XML or you need to wait for a reindex.  When you export via XML does it show the user ID?

Suggest an answer

Log in or Sign up to answer