Jira integration on jenkins -Cannot validate JIRA site settings -Failed to Failed to login to JIRA

[duan]

Hi.

I'm trying to connect Jira cloud with my local jenkins server. Configure Jira in Jenkins:

• With URL and Link URL for the Jira site: https://NAME.atlassian.net or https://NAME.atlassian.net/jira/
• The credencials: the email address as the username and the API token as the password. 

 When I click "validate setting", it returns "Failed to login to JIRA.". but I check the API token whether it's accessed or not. The API token is accessed. So, what's wrong here? what is failing? How can I fix it?

Thank you for answer me.

With URL:

• https://NAME.atlassian.net 

The Log returns:

Failed to login to JIRA at http://(NAME).atlassian.net
RestClientException{statusCode=Optional.of(400), errorCollections=[ErrorCollection{status=400, errors={}, errorMessages=[The 'permissions' query parameter is required.]}]}
	at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$2.apply(AbstractAsynchronousRestClient.java:176)
	at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$2.apply(AbstractAsynchronousRestClient.java:170)
	at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:67)
	at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:11)
	at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:295)
	at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:185)
	at com.google.common.util.concurrent.Futures$6.run(Futures.java:975)
	at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)
	at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:149)
	at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134)
	at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:170)
	at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53)
	at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:295)
	at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:185)
	at com.google.common.util.concurrent.Futures$6.run(Futures.java:975)
	at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)
	at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:149)
	at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134)
	at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:170)
	at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1.lambda$doCompleted$0(SettableFuturePromiseHttpPromiseAsyncClient.java:41)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.lambda$run$0(SettableFuturePromiseHttpPromiseAsyncClient.java:150)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:69)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:150)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
Caused: RestClientException{statusCode=Optional.of(400), errorCollections=[ErrorCollection{status=400, errors={}, errorMessages=[The 'permissions' query parameter is required.]}]}
	at com.atlassian.jira.rest.client.internal.async.DelegatingPromise.claim(DelegatingPromise.java:47)
	at hudson.plugins.jira.JiraRestService.getMyPermissions(JiraRestService.java:480)
	at hudson.plugins.jira.JiraSession.getMyPermissions(JiraSession.java:479)
	at hudson.plugins.jira.JiraSite$DescriptorImpl.doValidate(JiraSite.java:1244)
	at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
	at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396)
	at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408)
	at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:77)
	at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145)
	at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
	at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1623)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
	at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:99)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
	at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
	at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
	at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1700)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1667)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.Server.handle(Server.java:505)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
	at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:698)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:804)
	at java.lang.Thread.run(Unknown Source)

• https://NAME.atlassian.net/jira/

The Log returns

Failed to login to JIRA at http://(NAME).atlassian.net/jira/
org.codehaus.jettison.json.JSONException: A JSONObject text must begin with '{' at character 1 of <!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops, you&#39;ve found a dead link. - JIRA</title><script type="text/javascript">contextPath = "";</script><link type='text/css' rel='stylesheet' href='/static-assets/metal-all.css' media='all'><script src='/static-assets/metal-all.js'></script><!--[if lt IE 9]><link type='text/css' rel='stylesheet' href='/static-assets/metal-all-ie.css' media='all'><script src='/static-assets/metal-all-ie.js'></script><![endif]--><!--[if IE 9]><link type='text/css' rel='stylesheet' href='/static-assets/metal-all-ie9.css' media='all'><![endif]--><meta name="decorator" content="none" /></head><body class=" error-page error404"><script type="text/javascript">document.body.className += " js-enabled";</script><div id="page"><header id="header" role="banner"></header><!-- #header --><section id="content" role="main"><div class="aui-page-panel"><div class="aui-page-panel-inner"><section class="aui-page-panel-content lowerContent"><div id="error-state"><span class="error-type"></span><h1>Oops, you&#39;ve found a dead link.</h1><ul><li>Go back to the <a href="javascript&colon;window.history.back()">previous page</a></li><li>Go to the <a href="/secure/MyJiraHome.jspa">Home Page</a></li></ul></div></section><!-- .aui-page-panel-content --></div><!-- .aui-page-panel-inner --></div><!-- .aui-page-panel --></section><!-- #content --><footer id="footer" role="contentinfo"><section class="footer-body">
......