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Jira for google chat plugin fails to connect to Jira

Akshay Sulakhe
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June 13, 2025

Hi,

I want to add "Google chat for jira cloud" plugin link here in Jira. It works till the last step and then it stops working. Basically, we want to create issues directly from Google chat, so things are not forgetten. 

So, this is like a deal-breaker for us. I have tried it from Firefox, Chrome, private-window, etc. I am already a ORG-Admin, so permissions shouldn't be an issue. Screenshot attached. 

Anyone knows what is the problem. I have tried removing plugin and all the steps.

Thank you. 

Screenshot_20250613_155123.png

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 15, 2025

Hello, Good day. This addon is developed and maintained by Google team, we don't have access to backend logs.Please create a ticket with addon support team at https://support.google.com/a/answer/1047213/

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