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Jira error when trying to edit the workflow scheme

Amgad Atef
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August 15, 2024

Each time I try to edit the workflow scheme of any of my projects, I get the following error message " The Jira server was contacted but has returned an error response. We are unsure of the result of this operation."

 

All of the following workarounds have been tried:

1- Restarting the PC/ Browser

2- Logging out then logging in again.

3- Using another browser.

4- Changing the Internet connection

5- Using a different device.

 

The problem still persists. Any clue, please?

2 answers

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Mikael Sandberg
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 15, 2024

Hi @Amgad Atef,

Welcome to Atlassian Community!

There is an active incident that is affecting editing workflows, please check https://jira-software.status.atlassian.com/ for more information. 

Amgad Atef
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 15, 2024

Thanks a lot, Mikael.

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 15, 2024

Hi Amgad - Welcome to the Atlassian Community!

Try creating a new Workflow Scheme and then sub out the old scheme for the new one. 

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