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Jira error This issue can't be displayed right now.

Ward Schwillens_ Schwillie
Contributor
March 3, 2020

image.png

I'm getting this error when I try to access a specific issue. There's only 1 issue that invokes this error message.

The issue does not seem to be deleted. 

I do see a spike in the DB Connection pool. 

image.png

What can have happened? 

1 answer

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0 votes
Ismael Jimoh
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 3, 2020

Hi @Ward Schwillens_ Schwillie 

If there is no issue security level on the issue preventing you from viewing it then there’s something on this specific issue impeding it from being opened.

Search for the issue via issue key in the issue view.

Does it appear?

Does the spike appear every time you access the page in question?

If yes, roll your logs and try accessing the page to see what is happening. You can also enable sql logging if nothing is returned to see what sql queried when you attempt to access the page.