The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira certification: matching name on registration

Steve Alexander
February 2, 2026

Huge bummer that I used my common name "Steve" as opposed to my official first name "Stephen" when registering for the Essentials Exam!  I have a ticket in, fingers crossed it will be resolved by tomorrow morning otherwise I will lose my registration cost.
Lesson Learned for all of us!

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Sebastian Krzewiński
Community Champion
February 3, 2026

Hi @Steve Alexander 

 

Really?!

You should be able to reschedule your exam. Please check this.


Regards,

Seba

Steve Alexander
February 3, 2026

Actually, the Atlassian Support team rocked out the fix to my registration so I was able to show up this morning with no issues!

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events