Jira card link on Slack

[Kauana Rodrigues dos Santos]

Hello everyone! I have an automation that when cards are stuck in a status for x number of days, a message in Slack is sent to the channel, grouping all related cards. In the message content I want the card link to be sent, but when the link is sent, the redirection goes to the project and not to the specific card. Does anyone know of a way to make the link redirect the person to the card in question? I'm using the Jira Software solution

[John Funk · Accepted solution]

Hi Kauana,

I have not tried that before, but since the key is showing on the line before, maybe trying using that same syntax of just {{key}} instead of {{issue.key}}.

[Kauana Rodrigues dos Santos]

Good, I hadn't thought of that. That's why two thinking heads will always be one. It worked, thanks!

[John Funk]

Yay! Glad it worked.