The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Im having issues with my Jira Cloud. I as an adimistrator want to add some application. When I click "Try for free" and accept then I see the message "We're installing your app, We'll let you know when its ready"
And then nothing happens.. Did anyone experience that before?
1 answer
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
Are you using a Free instance of Jira Cloud? There are some known limitations of the free plans Atlassian has documented inLimitations in Jira Cloud Free plans. This also includes a list of known marketplace apps that are not compatible with Jira Cloud free plans.
Also, you could be facing one of the two problems as mentioned on thisdocumentation:
You do not have the default application access group setup in yourProduct Access.so there must be at least one group that should show as"default access group" for your Application.
Your Application subscription is expired. Since you're on a free instance, I don't think this might be the blocker.
Please check the information above and let me know how it goes.
Cheers,
Carlos
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.