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Jira board is grayed out- Error

Neta Elyakim
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 31, 2018

Hey,

When I enter the board I can see that the board is grayed out. When I open the board on my computer it's happening and I see this error in the console (Ctrl+ shift+ i)

https://jira.***.com/s/704ec723054d46b80bd8621cc462a5ab-CDN/c5q0lu/710001/be09033ea7858348cd8d5cdeb793189a/5930d353f04bdf4b0fefa46174c20774/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,atl.global,-_super/devstatus-view-issue.db31d611e52e0febdb0b.js.map;
[Error] Failed to load resource: the server responded with a status of 404 () (devstatus-view-issue.db31d611e52e0febdb0b.js.map;, line 0)

https://jira.***.com/s/7be2726c5b37da5e15b34bd777165076-T/c5q0lu/710001/be09033ea7858348cd8d5cdeb793189a/97dfd2527602f5093cfb4c00f7419fb5/_/download/contextbatch/js/com.atlassian.jira.plugins.jira-development-integration-plugin:0,-_super,-atl.general,-gh-rapid,-jira.global,-com.pyxis.greenhopper.jira:gh-rapid-inline-editable/0.6825172d3de56f8fe75d.js.map;
[Error] Failed to load resource: the server responded with a status of 404 () (0.6825172d3de56f8fe75d.js.map;, line 0)

When I log in with my user in someone else computer I don't see this problem.

Any idea?

Thanks!

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Answer accepted
Moses Thomas
Community Champion
July 31, 2018

@Neta ElyakimWhich browser are you  using ?

Neta Elyakim
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 31, 2018

I've checked it in Chrome / Safari both in normal mode and incognito

Moses Thomas
Community Champion
July 31, 2018

@Neta ElyakimDo  you  have this  this issue  in using these browsers?  it  is a bit wierd  that  you  don't have problem  on other computer, i propose you  clear browser cache, make sure you Internet connect is  okay   then  try again.

Neta Elyakim
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 31, 2018

Hey,

Thank you for your answer, I tried to log in with an incognito browser (he don't have cache).

and yes- the problem is happening on those browsers.

Moses Thomas
Community Champion
August 16, 2018

@Neta ElyakimSo  check  ''fire wall" setting  on  this computer,   as  i  see that  something is "blocking" your request.

Neta Elyakim
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 18, 2018

The issue resolved by itself..
Thanks for your help anyway!!