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Jira attachments not working on only one of our projects - how to fix?

Neil D.
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March 23, 2020

We have a client JIRA where they post their tickets.

 

It works fine for all clients, except one which has a bug where all attachments don't open.

 

When opening an attachment of a ticket in that particular project, it says "Ouch! We can't load the PDF" for example.

 

Even users specific to that project don't have their avatars render. I have looked on the server's attachments folder, and it is populating correctly. But for some reason, it isn't on the webpage. In addition, I have done several re-indexes, but that hasn't seemed to have helped.

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