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Jira app for Mac asks to log in every time I launch it

Albert Batrshin
Albert Batrshin
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March 11, 2021

Every time I open Jira app on Mac (Catalina) I am presented with log in screen. App for iOS and web version work fine

What I tried: 
- Reinstalling app from App Store
- Removing all items related to atlassian/jira from keychain
- Removing Safari cookies related to atlassian/jira

Looks like I'm out of options

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 15, 2021

Hello @Albert Batrshin,

Thank you for reaching out to Atlassian Community!

Testing on my local site, I wasn’t able to replicate the issue.

Searching for similar cases, there are no known bugs related to login.

If the Mac you are using is from your company, can you please check if other users are facing the same issue? Maybe there is something in your environment that is logging you out every time de software is closed.  

Kind regards,
Angélica

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