Jira User Key Format Change

[Öznur Çakır]

Hello,

Jira changed the format of userkey for security reasons. We created new 2 LDAP user using with Active Directory and their userkeys defined by jira like JIRAUSER11111. 

We want to change these userkeys formats as before

Thank you for your help

[Pramodh M · Accepted solution]

Hi @Öznur Çakır 

Welcome to the Community!!

If you have access to servers, follow the below guide

https://community.atlassian.com/t5/Jira-Service-Management/AD-user-in-Jira-has-strange-userkey-JIRAUSER46614/qaq-p/1255771

Let me know if it works

Thanks,
Pramodh

[Öznur Çakır]

Thank you for your helpin, I think Anonymizing is usefull for internal users isn't it ? It is not working on external users ? 

[Pramodh M]

Yes, this will work

[Öznur Çakır]

I want to change not only internal users userkey but also external users userkey. How can we customise external users key format ? 

[Öznur Çakır]

I want to change not only internal users userkey but also external users userkey. How can we customise external users key format ? 

[Öznur Çakır]

thank you it worked and solved my problem 👍