Jira UI data recovery

[Seceon APE]

I have a couple of question

1. Where does Jira store the UI data internally?

2. How to recover lost data .

[Danyal Iqbal]

1. The UI data is stored internally on the server.

2. Lost data cannot be recovered by definition.

Sorry I could not be more specific. Please ask  more specific questions.

[Seceon APE]

Thanks for reply. 

I want to know how to recreate indexes from the database? 

[Nic Brough -Adaptavist-]

Do you mean the search indices?  That's Admin -> Indexing -> Re-index

Or do you mean the indices in the database?  That's a DBA task, and depends on which database you are using.

[Seceon APE]

Thanks for reply. My root problem is I lost my  UI  data of jira.

How to recover ? Is this reindexing will help? 

[Nic Brough -Adaptavist-]

Ok, we need to take a step back.

You are saying "UI data of Jira", but I cannot work out what you mean by it.  The UI is a set of dynamically built web pages served up to the users.  While it is "data", it is not stored.  It is built when needed.  So there is nothing you can "lose" with UI data.

I think we need another description of what you are seeing.  Step back and tell us what the actual problem is - what are the users getting and what should they be getting?

[Seceon APE]

Thank you for the reply.

When I log in to the Jira (as an admin) I am not seeing anything in UI not the bug count/team progress nothing.  I mean all the bar chart/ PI chart nothing is up to date. Seems like UI is blank almost. Also, only admin is able to log in no other user able to login irrespective of having correct credentials.

[Nic Brough -Adaptavist-]

So, not the UI, but the issue data is out of date.  That would be a symptom of a broken index, yes, and a re-index should fix that.

Only admin being able to log in suggests a broken user directory.  I would guess that your admin is in a local directory which is working, and the others are in another directory, which is not.

[Seceon APE]

I performed the reindexing didn't help. Data still missing .

[Nic Brough -Adaptavist-]

Ok, I think we need to see a screenshot of what you get as an admin user, and then a look at one of the issues that the filter for the pie chart should be selecting.