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Jira TAT Report – Export Asset (Application) Field Instead of Application ID/Object ID

Jira TAT Report – Export Asset (Application) Field Instead of Application ID/Object ID

We are using Jira Service Management and Jira Software Cloud. For TAT tracking, we are using the “Status Free Time” add-on.

In this add-on, we are using the Asset – “Application” field (Asset) in the column section. However, when we export the report to Excel or CSV, the Application ID/Object ID is displayed instead of the Application name/details.

Could you please advise how we can download the TAT report with the Asset field (Application) displayed properly? Is this possible using the same Status Free Time add-on, or do we need to use a different add-on or reporting solution?

1 answer

3 votes

Hi @Venkat Jira Admin

This question should be asked to the vendor/developer of the app "Status Free Time" is this is possible, as the report option seems to be in the app,

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Comment

Hi, @Marc -Devoteam-

Thank you for your reply.

I have raised the request with the vendor. In the meantime, could you please let me know if there are any alternative add-ons available for generating TAT report?

Regards,
Venkat

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Jira TAT Report – Export Asset (Application) Field Instead of Application ID/Object ID

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