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Jira Software Subscription is Suspended CA-2342638

Sourav Yadav
Sourav Yadav
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May 8, 2023

Could someone help me with this problem, the Jira Software is suspended for lack of updating the payment card. I already updated the payment card but it is still suspended.

How can I withdraw the suspension to continue working with Jira?

Sent a ticket CA-2342638.

Regards.

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Walter Buggenhout
Walter Buggenhout
Community Champion
May 8, 2023

You did the right thing by raising a support ticket, @Sourav Yadav. You need Atlassian support to look into this - most people here in Community - like myself - are volunteering to help users by sharing knowledge and answering questions, but we don't have access to the Atlassian systems. 

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