Jira Software Server Start Failed

[Andi]

Hello guys, i have a problem with my jira.

1. I already did the min/max memory value (Java_Min = 1024m and Java_Max = 2500m)

2. I removed the jira_home.lock file and as thired. 

3. Removed files at Java_Home/plugins/.bundled_plugins and Java_Home/plugins/.osgi_plugins

4. Increase the time for the plugins tested 300 and 100.

I only installed the payed git plugin for my gitlab.

As database i use MariaDB 10.3

Currently i dont know what i can do to fix my issue. I hope that the community can help me with my issue.

[JP _AC Bielefeld Leader_ · Accepted solution]

Hi,

are you sure that MariaDB is a supported database?

https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

Best

JP

[Andi]

MariaDB is official not a supported database. I setup my jira instance with mariadb like the mariadb team.

[Andi]

Does someone has maybe a idea how to fix my problem?

[JP _AC Bielefeld Leader_]

Retry with MySQL

[Andi]

Retried with Mysql 8.0.16 Docker Container and still dont works.

[JP _AC Bielefeld Leader_]

Read the system requirements. MySQL 8 is not supported.

[Andi]

How i thought it already also with mysql 5.7 it dont works and is way slower now.

[Andi]

I upgraded now to version 8.2 with mysql 5.7 and now it works without problems :D

@JP _AC Bielefeld Leader_ thank you for you effort and help :D