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Jira Software Premium - covering up estimation points

Mytch Parks
Mytch Parks
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May 20, 2019

Well here is a very annoying design flaw with this chat bot/purple square... 1) covering up estimation points, 2) how the heck do I get rid of this purple thing?!?!

Screenshot 2019-05-20 at 17.15.31.png

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2019

Hi Mytch,

Welcome to Atlassian Community!
In order to disable this icon on your instance, I opened a ticket with our support, since it's necessary to confirm some private information.
You will receive a notification with the ticket number and soon someone will contact you.

Regards,
Angélica

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Mytch Parks
Mytch Parks
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May 28, 2019

8-days later, and that purple chat icon is still on our company Jira Cloud instance even after providing a screenshot via a direct email to a rep from Atlassian. So I guess I'll upload another screenshot to see if anyone replies...Screenshot 2019-05-28 at 14.45.43.png

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Jack Brickey
Jack Brickey
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May 20, 2019

agree that is annoying. is the chatbot an addon? I would reach out to the developer.

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