Jira-Slack Integration: Creating Jira ticket thru message action not working

[Dexter Rapsing]

Issue: no create ticket pop up when i click more actions on a message and select Create issue from Jira Cloud or Add to Issue Jira cloud

>/jira create is working
>@[deleted] create is working

>create ticket via message action not working

Troubleshotting:
>tried both desktop app and slack web
>remove and add the app integration thru Jira on the channel and tested the same on a test channel
>issue started yesterday

[Daniel Eads]

Hi Dexter, welcome to the Community!

Earlier today we identified an issue with the Jira Cloud for Slack integration that specifically affected the "Create issue from" message action that you mentioned.

A fix was pushed out just a few hours ago and it should now be working normally. Let me know if you continue to have issues or if you have any questions about the integration!

Cheers,
Daniel