Jira Settings section in Settings does not appear even though I am Org and Site admin

[Snorre Strand Asbjørnsen]

For information: I am currently both Org and Site Administrator.

I was going to configure workflows and screen schemes for my projects. However, looking at the "Wheel" for settings the "Jira Settings" does not Appear. Seen below is a screenshot of what appears when I go to the Settings section.

Furthermore, when I go to Settings in the Sandbox I see the specific section I am looking for as seen in the picture below.

Can someone please help me resolve this? I need to edit workflows schemes and screen schemes.

[Ollie Guan · Accepted solution]

hi @Snorre Strand Asbjørnsen ,

You may need to join some specific Jira admin group or ask Jira admin to grant Administer Jira permission to the site admin group.

[Snorre Strand Asbjørnsen]

These are the current access I have. Which one am I missing? Site-Admin?

[Ollie Guan]

This depends on the settings in the global permissions, usually the default is given to the group jira-admins-xxxx

[Snorre Strand Asbjørnsen]

Problem with that is that I cant even see the System Settings as they are not available either as they lie under the Jira Settings Tabs.

[Ollie Guan]

login as a site admin and find your jira admin users in overview.