Jira ServiceDesk project templates.
John Shin
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1 answer
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Hi John,
Welcome to Atlassian Community!
I saw that you created a ticket with our Product Advocates about the same question and they are already helping you.
For now, Jira Service Desk has three templates, but you can customize it with custom fields and request types to get the information you need for each of the groups.
You can check our documentation to learn more about the configurations:
- Jira Service Desk Cloud documentation
Regards,
Angélica
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