Jira Service Desk Issues

[Faiza Sheikh]

Hello all! 

Basically the current service desk I have shows development requests/change requests/ bug requests so people can send tickets from across the business. 

What I am trying to do is to add another issue/option on the service desk JIRA portal that allows the user to select clients so from a business perspective users can select which client related issues they want to see/log and then it shows a drop down of all the clients. 

SO FOR EXAMPLE: 

JIRA SERVICE DESK: 

DROPDOWN/OPTION : CLIENT NAME 

CHOOSE : SAINSBURYS/ASDA/TESCO

then it takes you to the relevant boards? 

Thanks guys!!

[Nic Brough -Adaptavist-]

See "customise fields on a request" in https://confluence.atlassian.com/servicedeskcloud/configuring-request-types-and-workflows-732528910.html