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Jira Service Desk 401 Error

Ihab Zeedia
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January 16, 2020

Hi There, 

 

I am facing an issue when connecting to JIRA API. I followed the instruction to install my app on JIRA cloud and got my clientKey and sharedsecret. Also I created and verified JWT token from https://jwt.io/ with following payload: 

 

{
"iss": "clientKey",
"qsh": "d2923bd31bd2076b154cbb2d770546520809c1ceb3a275482c8b0322b3770bee",
"iat": 1579204270,
"exp": 1579207271
}

 

and generated qsh from here : http://jwt-decoder.herokuapp.com/jwt/decode 

but still getting 401 error when I try to connect to API. what is wrong I am doing and how I can debug my code? 

Any help is appreciated. 

Thanks, 

 

 

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