Jira Server for Slack (Official) - Setting Slack Channel topic to JIRA Workflow link

[Dianne Fry-Bolton]

We recently started using Jira Server for Slack (Official).  It was brought to my attention that when I add a Slack Channel to a Jira issue and it is posted in the Slack channel, the channel topic is being changed to the issue's workflow link.  There is a message in Slack indicating it is setting the channel topic (set the channel topic: https://workflow.....).

Is there a setting that needs to be corrected?  Is this a defect?

[Luiz Silva]

Hi @Dianne Fry-Bolton

The integration does change the channel topic according the following pattern:

<issue link> - <issue summary>

One example would be:

https://my-jira-base-url/browse/SAP-10 - Make HTTP requests asynchronous

The link always starts with your Jira's base URL as defined in the General configuration section in the System administration page. Could you please check the base URL is properly defined?

If that still isn't working for you, please let us know.