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Jira Program board not showing done tickets in completed sprints

Harry Carter __
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October 8, 2025

We have a program board setup with various teams and sprints etc. When looking at old sprint, for example Sprint 16, none of the completed tickets are showing under the sprint for that team. They were visible when we planned out the sprints months ago but have seem to disappeared.

Running the sprint report against the configured sprint shows all the completed issues, all with resolved statuses and resolution dates within the sprint dates. 

I also tried modifying the sprint completion date in case the resolution dates on the tickets were outside the sprint dates but this has had no impact on the board. 
We just use a label on the any issue types we want to see in the board for simplicity so the filter criteria is being met. We can also see completed issues in the last sprint and active issues in the current sprint. 


The Sprint end date is set to the 2nd August in the sprint configuration, when looking at the sprint report, all completed tickets are within the start and end dates. 

This screenshot shows the sprint end date in October as it uses the Sprint Completion date and not the defined end date. 

Program view.png

1 answer

0 votes
John Funk
Community Champion
October 8, 2025

Hi Harry - Welcome to the Atlassian Community!

Is the Completed status in the last column of the board? Regardless of the status and other things, the Status must be mapped to the last column of the board. 

Harry Carter __
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2025

Yes, the completed status is mapped to the last column on the board.

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