Does Jira Product Discovery support an Ideas Portal that can be used to elicit ideas from Customers?
Are there any updates on the request to add portal functionality to JPD? I would love customers to be be able to post their own ideas, vote ideas up and have support/professional services team members cast proxy votes on behalf of customers. Are there any plugins for JPD thad add these capabilities?
Hi,
we are implementing this right now. It is not yet live, but seems promising.
https://www.atlassian.com/software/jira/product-discovery
At the moment, it is in beta-state, as soon as it is released, there probably will be a licence fee.
Alternatively, there are a couple of apps on the market place. We did not try any of those, but there might be a viable candidate as well.
Chris
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Welcome to the community, @Adaobi Okerekeocha :-)
First of all, I recommend you head over to the JPD group for questions and discussions about JPD. Both the team and a lot of other users are quite active there.
To your question, no, customers can't submit ideas to JPD, according to the current plans for the pricing model. Users at least need an Atlassian account to contribute ideas.
And here you get an idea of how the JPD team itsself combines other tools with JPD for collecting customer feedback: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/How-does-the-Jira-Product-Discovery-team-work/ba-p/2314917
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