Update on 04 May: everyone can now use the creator and contributor experience! Open Project Settings > Access to get started.
👉 Trying the new creator/contributor experiences
👉Trying the feature letting contributors submit ideas
Hi everyone,
First off, if this is your first time in the community group: welcome! You can ask for help and discuss product feedback here: Atlassian Community > Jira Product Discovery.
On to the update:
Jira Product Discovery will be graduating from beta to GA (general availability) soon.
We will share more on the next steps for our beta users soon but I wanted to take the opportunity to share an update because I know this is top of mind for many.
As we shared earlier: Jira Product Discovery is graduating (and you can see the pricing here).
We will launch a free and standard edition of Jira Product Discovery (JPD).
The free edition will have up to 3 free Creators and unlimited* Contributors and Stakeholders (I’ll explain these roles in more depth below).
The standard edition will have unlimited* Creators, Contributors and Stakeholders. Contributors and Stakeholders will be free. Creators will be charged USD$10 per month, with volume discounts as per other Jira products (the more Creators you have, the less you pay per Creator).
As customers of Jira Product Discovery beta, you are currently on the beta edition. At some point you will be prompted to transition to either the free or standard edition. We are sorting through this now and will share more information with you at a later date. Rest assured, your data will not be impacted once the product enters general availability or during your transition from the beta edition to the free or standard edition.
* Note: there is a limit in the number of users you can add to Jira in a site. Whenever we mention “unlimited users” in the rest of this post it should read “unlimited up until you reach the limit of 35k Jira users in the site”.
We have two main updates today:
Jira Product Discovery will support 3 kinds of users: Creators, Contributors and Stakeholders.
By popular request Contributors will be able to submit ideas - via a customizable form, the Chrome extension, Slack/Teams apps.
I'm trying to explain it all in this video, or you can read it all below:
Creators can access all features of Jira Product Discovery. These folks are the ones who run the prioritization process, share roadmaps, work on product ideas, and so on.
Typically: product managers, some designers, some researchers, parts of the engineering team.
They can do everything in Jira Product Discovery, and are only limited by the permissions they’re granted in each project.
Discovery project, as seen by a Creator:
Creators invite Contributors to collaborate in Jira. Contributors are people who get a full view on how the roadmap gets prioritized and why:
Typically the extended product team: all engineers, all designers, all researchers, all product managers
They can see all the views in the project in Jira but can only perform contributor actions (comment, vote, add insights, add reactions) and submit ideas - if Creators allow it.
Discovery project, as seen by a Contributor:
To better spot the differences - here’s a Discovery project, as seen by a Creator, and in red we highlight what contributors can't do:
Creators can share individual views with Stakeholders, for example the roadmap. Stakeholders can participate in the prioritization process but in a more controlled environment.
Typically people from leadership, sales, support, customer success, the rest of the company, some customers and partners. Basically people who are not typically in Jira and wouldn’t know how to use it.
They interact with the view using contributor features (vote, comment, add insights, add reactions) and can submit ideas - if Creators allow it.
They cannot open the project in Jira, which is really the only difference today between Contributors and Stakeholders. This is for when you want to share a single view only, for example your roadmap. Stakeholders will just be able to see this view, and won’t be able to navigate/browse around your project.
Shared view from a Discovery project, as seen by a Stakeholder:
By popular request, contributors and stakeholders will be able to submit ideas, using the Jira top navigation bar’s “Create” button and via a configurable idea submission form:
Optionally you will be able to configure the list of fields on the form, as well as select an idea description template to pre-fill the idea description - for example with questions you’d like the requestor to answer (“e.g. what goals does this contribute to?”).
There were quite a few questions about this, so here is a demo that shows how it works and how to use it.
We’re currently actively working on all of this but not everything will ship at once.
Initially, when we launch the free and standard editions:
When we’re done, it will look like that:
|
Creator |
Contributor |
Stakeholder |
---|---|---|---|
Free edition |
Free, up to 3 Creators |
Free, unlimited* users |
Free, unlimited* users |
Standard edition |
$10/Creator/month |
Free, unlimited* users |
Free, unlimited* users |
What they can access |
|||
Open a discovery project in Jira |
✔️ |
✔️ |
|
Open a shared view |
✔️ |
✔️ |
✔️ |
Creator features |
|||
Create ideas |
✔️ |
|
|
Edit ideas (fields, description, delivery tickets) |
✔️ |
|
|
Change the rank/order of ideas |
✔️ |
|
|
Create and edit views and sections |
✔️ |
|
|
Create and edit fields |
✔️ |
|
|
Share views |
✔️ |
|
|
Contributor/Stakeholder features |
|||
Submit ideas - via a form, Chrome extension, Slack app |
✔️ |
✔️ |
✔️ |
Add insights |
✔️ |
✔️ |
✔️ |
Add comments |
✔️ |
✔️ |
✔️ |
Add reactions |
✔️ |
✔️ |
✔️ |
Vote |
✔️ |
✔️ |
✔️ |
Administration features |
|||
Create projects |
✔️ |
|
|
Manage project access and user permissions in a project |
✔️ |
|
|
Manage automation rules |
✔️ |
|
|
Any user with product access to Jira Product Discovery on the site (“licensed user”) can be added as a Creator to a Product Discovery project.
From a billing/licensing perspective any user who is given product access to Jira Product Discovery is considered a Creator, whether they’ve been added to a Product Discovery project or not.
There are different ways to give users access to the product on a site: either it needs to be done by a site administrator, or the site administrator can let other users do it as well - you have the same options as for other Jira products as explained here.
Any user who has been added to the site can be added as a Contributor on a Product Discovery project, regardless of whether they have access to an Atlassian product or not. That means they don’t even need to have product access to Confluence, Jira Software, Jira Service Management or Jira Work Management. They just need to be in the site’s user base. Free means free 🙂
Anyone with an Atlassian account, which is free to get at https://id.atlassian.com, regardless of whether they have access to the site or not, can be a Stakeholder.
I know the first comment on this post is going to be “when exactly is GA?!” I promise we will share that soon. We will be emailing and posting on the community again shortly. There is no action needed from anyone at this point. As ever, we encourage comments below. As you know, we keep listening to your feedback and it plays a big role in helping us shape the roadmap. Thanks again!
Tanguy Crusson
Product @ Atlassian
Atlassian
Nice, France
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