Jira - Page cannot be displayed after correctings issues with Confluence.

[Samuel Torres]

Cannot load the Jira page. The page cannot be displayed.

[Nic Brough -Adaptavist-]

I'm afraid you are going to have to give us more than that.

What did you do that caused the problem to appear?  "correctings issues with Confluence" does not tell us anything.

[Samuel Torres]

The original issue was with confluence and the page not displaying. i contacted the support and after correcting issues with permission and restarting confluence jira went down.

Support staff adviced me to put in another ticket with the jira team.

Here is a copy of what the tech team had me do to correct the issue with confluence.

chown -R confluence.atlassian /opt/atlassian/confluence
chown -R confluence.atlassian /files1/atlassian/application-data/confluence
chmod -R u=rwX,go-rwx /opt/atlassian/confluence
chmod -R u=rwX,go-rwx /files1/atlassian/application-data/confluence

the do

./stop-confluence.sh

./start-confluence.sh