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Jira Notifications emails not received by any users

Devdatta Dahanukar
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August 9, 2022

Jira Notifications emails not received by any users. We used to recieve the notifications earlier. Some where around 19th July 2022 it has stopped working. We don't receive any notification what so ever from Jira system.

3 answers

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 9, 2022

This thread appears to be a duplicate of https://community.atlassian.com/t5/Jira-questions/Re-New-user-not-receiving-invitation-email/qaq-p/2102495/comment-id/545388#M545388

I've responded on that thread about this issue.

0 votes
Ward DIJKHUIS
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August 9, 2022

Is outgoing email switched on under Settings -> System -> Outgoing mail?

0 votes
Jack Brickey
Community Champion
August 9, 2022

Hi @Devdatta Dahanukar , this seems to be related to your previous post?

Jack Brickey
Community Champion
August 9, 2022

In any event can you provide more info? Is this a single project or all projects? Can you provide details of you project notifications and the event(s) where you are not seeing expected notifications?

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