Jira Mail Handler for all the issues we receive via Email

[Elif Alverson]

Hello,

How can we have the reporter as Jira Mail Handler for all the Jira issues we have received thru email? 

Any suggestions?

Thanks!

[Angélica Luz · Accepted solution]

Hi Elif,

Currently, there is no option to configure the Service Desk mail handler with a default reporter.
We do have a feature request suggesting the implementation of such ability:

- https://jira.atlassian.com/browse/JSDSERVER-3804

Please, make sure to watch and vote to receive updates about the feature.

If you have any other question, please let us know.

Regards,
Angélica