Jira Login Problem.Some users not able to login to jira6.1.7?

[jayasingh]

Hi,

We are using jira6.17. Some users are not able to login to jira when the user click on Login button the page is redirecting to error page PFA the screenshot of error.

In log i can see the below error

2014-05-19 11:44:39,805 http-bio-9885-exec-102 WARN ss00106227 704x1002775x1 kqyhl4 10.10.22.115:62389,10.33.130.51 /issues/ [jira.plugin.issuenav.IssueNavAction] Redirecting to unsafe location '/issues/?jql=project%20%3D%20ELCD%20AND%20component%20%3D%20%22Oracle%20BRM:%20Architecture%22%20AND%20status%20in%20(Open,%20%22In%20Progress%22,%20Reopened,%20Resolved)' using getRedirect(String). This will not work in JIRA 6.0: use getRedirect(String,boolean) instead.

Please let me know hoe to resolve this issue.

Thanks,

Jayasingh

[Nic Brough -Adaptavist-]

I've seen this a couple of times, it's always been caused by faulty plugins.

In this case, it looks like you've got something pointed to a URL that doesn't work properly in Jira 6. Check what shortcuts you've got in the navigator drop-down (if you are using it at all), but most importantly, check all your user-added plugins for compatibility with 6.1 and what their configuration is.