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Jira License without internet

George Smith
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I'm New Here
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October 17, 2023

Trying to install jira server, install run throughs fine but during the configuration I am stuck at the webpage around licensing as I can't connect out to the atlassian website at that point, is there a way to manually pass a trial license key into a file?

2 answers

1 vote
Charlie Misonne
Community Champion
October 17, 2023

Hi George, welcome to the Atlassian Community!

It has been a while since I performed a fresh install of Jira. But doesn't it show you a field to manually enter the license?
You could copy the license from https://my.atlassian.com/ to the machine without internet.

There is also a way to enter the license directly in the database but I'm not sure whehter all tables are already created at your current stage https://confluence.atlassian.com/jirakb/manage-jira-server-license-using-database-queries-441746313.html

Charlie Misonne
Community Champion
October 24, 2023

Hi @George Smith 

I am setting up a new Jira instance today and noticed the option to enter a license manually. For that you need to select the "I'll set it up myself" option on the first step.

2023-10-24 13_08_07-Jira - Jira setup.png

2023-10-24 13_11_24-Jira - Jira setup.png

0 votes
George Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 18, 2023

We aren't getting that option as it stands, will try a different internet browser to see if that makes a difference to what is displayed there.

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