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Jira LDAP Reverting Internal Directory Process

Ahm January 6, 2023

In Jira v9.2 Server, we migrated from Jira Internal Directory to Active Directory(LDAP). Can we go back to Jira Internal Directory in case of problems with LDAP? and After returning, can we login with Jira Internal Directory passwords? I would be very grateful if you share the steps for this with me.

1 answer

1 vote
Robert Wen_Cprime_
Community Champion
January 6, 2023

Hello @Ahm ! Welcome to the Atlassian Community!

In Jira, you can change the order of the user directories that Jira will authenticate against so if it doesn't find the account in one user directory, it will examine the next user directory.

Instructions are here: https://confluence.atlassian.com/adminjiraserver/managing-multiple-directories-938847057.html

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