Jira Issue not displaying the status.

[Nor Aqilah]

Hi All, 

My jira issue suddenly not showing the jira status . I've already change the status to In progress, but it's not appearing on the backlog or the cards it self. 

However, when i filter, it still working. it's just not displaying the status

extra note: Earlier of the day, i deleted a column on the board and move the status of the on another column. 
but this issue seems affecting other cards that was not in the related status. Not sure if it's related. 

[Sebastian Krzewiński · Accepted solution]

Hi @Nor Aqilah 

Please contact with Atlassian support (https://support.atlassian.com). It looks like a bug or issue on Jira side.

Regards,

Seba

[Nor Aqilah]

Ok Thank You

[Sebastian Krzewiński]

New idea: Did you check workflow?

[Jens Bode]

Hi @Nor Aqilah ,

I have the same problem. Did you get a solution for your problem?

Regards,

Jens

[Sebastian Krzewiński]

Hi @Jens Bode 

Please check workflow and conditions on transitions.

[Jens Bode]

@Sebastian Krzewiński 

The problem only exists for the issue type 'task'. And the workflow is assigned to all issue types. So I think there is not a problem with the workflow.

Another idea?

[Nor Aqilah]

Hi, 
I've reported this issue to support team, 
they told me it is known bug on their site, the support team helped fixed it for me.

The bug will happen when you delete a status from the board 

[Jens Bode]

Hi, how did they fix it? With your interaction or on their side?

[Nor Aqilah]

on their side, i didn't do anything.. after they said they fix it, i clear cache, and i can see it again.. 
 

[Jens Bode]

Ah okay. I will file a ticket at the support so thy can fix it for us, too.

Thanks for your help, @Nor Aqilah  !!! <3