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Jira Issue Linking not autosuggesting for older issues

Jamie Young
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March 6, 2023

There is no autocomplete or autosuggest when typing in the known issue key of an issue in another project. Seems to be for older issues in general.

issue-link.jpg

This makes users believe that the issue does not exist and cannot be linked, but if you hit `Enter` on the keyboard - it does find the issue and correctly link it. 

issue-link2.jpg

is there a way to fix this so all issues show up in the autocomplete for issue linking? 

 

1 answer

0 votes
Brant Schroeder
Community Champion
June 25, 2023

@Jamie Young Welcome to the Atlassian community

Are those older issues in projects that are archived?

Jamie Young
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 27, 2023

no the project is not archived. we're also seeing this issue for closed issues in the same project as well  @Brant Schroeder 

Brant Schroeder
Community Champion
June 29, 2023

What are your permissions for each project? Do you have permission to browse the project(s) for the issues you're trying to link together? It could be that you might have permission to create issues in a project, but can't actually browse the project.

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