Jira Iress how to access HELP

[John Felder]

IRESS HELP email to me has the following content

Hello,
Your issue (ISC-124919 - [FM-AU] Viewpoint Support Helpdesk) has been marked as resolved by IRESS.
If after testing you find you issue is not resolved please add a comment to re-open the issue.
Please click view request to add comments and track progress as required.
Kind Regards,
IRESS Support

In the email from IRTESS  view request is a link which takes me here

https://jira.iress.com/okta_login.jsp?RelayState=https%3A%2F%2Fjira.iress.com%2Fservicedesk%2Fcustomer%2Fportal%2F8%2FISC-124919%3Fsda_source%3Dnotification-email

At this webpage I am asked to login with a Username but I havent got a Username and there is no direction on how to get one. Sacre Bleu!

What do I do next?

[Alexey Matveev]

Hello,

You would need to contact the Jira Administrator of this Jira instance. If you do not know, who is the Administrator, then maybe you should not login to this instance.