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  • Jira Import Project does import new users but not with the correct password so they are unable to login

Jira Import Project does import new users but not with the correct password so they are unable to login

Sorin Sbarnea (Citrix)
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October 2, 2012

If you try to import a project from a Jira backup, made with the same version of Jira (5.1.6), jira will create missing users but it will not set their password correctly.

I checked the two databases and the the hashes are different.

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Jobin Kuruvilla [Adaptavist]
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February 7, 2013
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Tiago Comasseto
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October 2, 2012

Hi Sorin,

It is weird, project import function should import the hashes as well. Alternatively, you can reset the passwords per the instructions of this documentation.

Cheers

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