The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Q&A
  • Jira
  • Questions
  • Jira Groups in AD are not updating in Jira Software after syncing. How can I resolve this issue?

Jira Groups in AD are not updating in Jira Software after syncing. How can I resolve this issue?

Grant Johnson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 25, 2020

I have disabled the local Jira Users and am wanting Jira Software to sync with my AD for users and groups. everything syncs as far as users but updating a users groups in AD does not update on the Jira side. 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Brant Schroeder
Community Champion
September 25, 2020

After you make the change to the users in the AD group in active directory are you running an additional sync?

DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events