Jira Enterprise SSO with Keycloak

[matthew_carpenter_txwd_uscourts_gov]

Has anyone received the following error? I cannot open a support request due to a 'hidden field not filled out' in their support form.

An error occurred during OpenID Connect authentication.

The OpenID Connect SSO plugin encountered an error while trying to perform the requested action:

OpenID Connect authorisation failed: Network error

Please check the possible resolutions below or contact your system administrator.

[Ashwini_More _miniOrange]

Hi @matthew_carpenter_txwd_uscourts_gov ,

I am Ashwini, part of the team of Jira OAuth SSO Addon from miniOrange, mentioned in the above comment.

Thanks, @Vero Rivas, for the mention.

It seems that your configurations of SSO with keycloak are not correct. You can try the miniOrange SSO app for easy configuration. We support OpenID SSO with keycloak along with support to pull user information and groups from Keycloak as well.

You can evaluate the app free from Atlassian Marketplace. Reach out to us for the free demo and SSO setup at atlassiansupport@xecurify.com or raise a request on the portal.

Thanks,
Ashwini

[Vero Rivas]

Hi @matthew_carpenter_txwd_uscourts_gov 

   Look at this posts, maybe can help you and check your configuration

   https://marketplace.atlassian.com/apps/1217793/jira-enterprise-sso-with-keycloak?tab=overview&hosting=server

   https://codecentric.atlassian.net/wiki/spaces/ESWK/overview

   https://miniorange.com/atlassian/oauth-openid-single-sign-on-sso-jira-using-keycloak

   https://medium.com/@int128/jira-and-confluence-saml-sso-with-keycloak-169c00d43405

   https://www.youtube.com/watch?v=227KLlQGDxc

Cheers