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Jira Down with error

Trupti Gaikwad
April 20, 2014

Jira is down and we are getting error as below.

"

HTTP Status 500 - com.opensymphony.module.propertyset.PropertyImplementationException: SQL Exception while executing the following:SELECT propertyvalue FROM dbo.propertystring WHERE ID=? (Time-out occurred while waiting for buffer latch type 2 for page (1:794093), database ID 11.)

"

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Fabio Racobaldo _Catworkx_
Community Champion
April 20, 2014

Hi Trupti,

please, could you check if the db connection is ok? Take a look here https://confluence.atlassian.com/display/JIRAKB/Connection+Reset+when+Accessing+the+Database

Let me know.

Fabio