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Jira Datadog Integration Ticket Status Update based on Datadog monitor condition

r.rama July 12, 2022

We have integrated Jira Cloud with Datadog with the integration https://docs.datadoghq.com/integrations/jira/ .

The use case is to create Jira ticket when avg response time for last 24 hr is below threshold limit and close the same ticket if it is below 24 hr

The integration is creating tickets in Jira but we wanted to close the Jira ticket also based on Monitor condition but this is not working? Anyone has experience like this use case?

 

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